IHCL World of Privileges | Terms And Conditions

 

1. The purchase of these kits are reserved for employees of Tata Group Companies.

2. TIC Points not applicable against the purchase of the voucher

3. This booklet cannot be refunded or encashed once purchased

4. This voucher booklet cannot be purchased with a Taj Experiences Gift Card 

5. Validity is one year from the date of purchase

6. Maximum of 5 Platina voucher kits and 5 Classic voucher kits can be purchased by a user.

7. WOP Vouchers are only for personal use or for the purpose of gifting. Resale of these vouchers is not allowed. Incase of any misuse, the vouchers will be cancelled. 

PLATINA

Voucher 1: Complimentary 2 nights Stay in a suite

1. This voucher entitles you to a complimentary stay in a standard suite (or equivalent, as defined by the hotel) for up to two people in any participating hotel* at a Taj palace, hotel or resort, or SeleQtions or Vivanta hotels subject to availability and includes breakfast and complimentary wi-fi for up to two people. This offer does not include airport transfers or Club Lounge access.

2. Redemption of this voucher will not be permissible on black out dates as defined by individual hotels.

3. This voucher is valid for one year from the date of purchase.

4. This Voucher can only be availed on bookings made a minimum of 72 hours prior to the arrival date, via website, Hotel Reservations Office or Taj Reservations Worldwide

5. Voucher details must be shared at the time of booking your complimentary stay.

6. Booking is confirmed only upon validation of Voucher Details entered at the time of booking

7. Voucher to be consumed at booking date and redeemed within 48hrs from time booking processed.

8. Voucher (hard/soft copy) to be presented at check-In and original voucher will be retained by hotels on arrival.

9. Cancellation is allowed as per hotel’s individual policy or up to 72 hours prior to Check-In date whichever is earlier. The voucher will be deemed utilized if cancelled beyond the free cancellation period.

10. This is a single use voucher and cannot be encashed or replaced if misplaced.

11. GST charges are to be paid by the guest at the time of stay, calculated against an attributed total value of INR 12,550

12. Any extras and incidentals to be settled at the time of check out and cannot be billed to company

13. This voucher cannot be clubbed with other such vouchers to create a group booking. A group booking is defined as per hotel policy and any misuse of such vouchers can be refused at the individual hotel’s discretion

14. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

15. Any dispute with regard to the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 2: Complimentary 1 night stay in a standard room

1. This voucher entitles you to one night’s complimentary stay in a standard room (or equivalent, as defined by the hotel) for up to two people in any participating hotel at Taj, SeleQtions, Vivanta hotels subject to availability and includes breakfast for up to two people. This voucher can also be used at participating amã Stays & Trails properties. This voucher cannot be redeemed for stays at Taj palaces.

2. Redemption of this voucher will not be permissible on black out dates as defined by individual hotels.

3. This voucher is valid for one year from the date of purchase.

4. This Voucher can only be availed on bookings made a minimum of 72 hours prior to the arrival date, via website, Hotel Reservations Office or Taj Reservations Worldwide

5. Voucher details must be shared at the time of booking your complimentary stay.

6. Booking is confirmed only upon validation of Voucher Details entered at the time of booking

7. Voucher to be consumed at booking date and redeemed within 48hrs from time booking processed.

8. Voucher (hard/soft copy) to be presented at check-In and original voucher will be retained by hotels on arrival

9. Cancellation is allowed as per hotel’s individual policy or up to 72 hours prior to Check-In date whichever is earlier. The voucher will be deemed utilized if cancelled beyond the free cancellation period.

10. This is a single use voucher and cannot be encashed or replaced if misplaced.

11. GST charges are to be paid by the guest at the time of stay, calculated against an attributed total value of INR 2450

12. Any extras and incidentals to be settled at the time of check out and cannot be billed to company

13. This voucher cannot be clubbed with other such vouchers to create a group booking. A group booking is defined as per hotel policy and any misuse of such vouchers can be refused at the individual hotel’s discretion

14. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

15. Any dispute with regard to the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 3: Complimentary Salon Service

1. This voucher entitles you to a complimentary service at participating salons in Taj, SeleQtions, Vivanta hotels, on presentation of the same within a year of purchase

2. This voucher can be availed against a select list of services listed below:

a. Haircut

b. Hair wash/Blow dry

c. Regular Shave

d. Waxing (full hand and full legs)

e. Hair Deep Conditioning

3. This is a single use voucher and cannot be encashed or replaced if misplaced.

4. GST charges are to be paid by guest at the time of availing the service, calculated against an attributed total value of INR 1,000

5. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

6. Any dispute regarding the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 4: Complimentary Spa Experience

1. This voucher entitles you to a complimentary spa experience for up to 60 minutes at participating spas* in Taj, SeleQtions, Vivanta hotels, on presentation of the same within a year of purchase

2. This is a single use voucher and cannot be encashed or replaced if misplaced

3. GST charges are to be paid by guest at the time of availing the service, calculated against an attributed total value of INR 1,500

4. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

5. Any dispute regarding the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 5: Complimentary Dining Experience

1. This voucher entitles you to a complimentary Chef’s Special dining experience for up to 2 people and a complimentary bottle of Indian wine at participating All Day Dining restaurants* in Taj, SeleQtions, Vivanta hotels on presentation of the same within a year of purchase

2. This is a single use voucher and cannot be encashed or replaced if misplaced.

3. All applicable taxes (GST and VAT) are to be paid by guest at the time of availing the service. GST is calculated at an attributed total value of 3,500.

4. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

5. Any dispute regarding the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 6: Complimentary Sunday Brunch for Two

1. This voucher entitles you to a complimentary Sunday brunch for up to 2 people at participating All Day Dining restaurants* in Taj, SeleQtions, Vivanta hotels upon presentation of the same within one year of purchase.

2. The Sunday Brunch is curated by individual participating restaurants and does not include alcoholic beverages.

3. This is a single use voucher and cannot be encashed or replaced if misplaced.

4. GST charges are to be paid by guest at the time of availing this experience, calculated against an attributed total value of INR 2,500

5. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

6. Any dispute regarding the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 7: Room Upgrades on paid stays (2 Vouchers)

1. This voucher entitles you to an upgrade on your paid stay to the next room category (up to a standard suite) for a 3 nights maximum length of stay at participating Taj, SeleQtions and Vivanta hotels and is valid for use within a year of purchase

2. This upgrade is subject to availability at the time of check-in and voucher details are required to be shared for the same

3. This voucher is a single use voucher and cannot be encashed or replaced.

4. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

5. Any dispute with regard to the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 8: 4 pieces of Laundry Complimentary when you stay with us

1. This voucher entitles you to complimentary laundry for up to 4 pieces when you stay at participating Taj, SeleQtions and Vivanta hotels and is valid for use within one year of purchase

2. This voucher cannot be used for express laundry and dry cleaning

3. This is a single use voucher and it cannot be encashed or replaced if misplaced

4. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

5. Any dispute with regard to the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 9: 25% off on Hospitality @ Home

1. This voucher entitles you to 25% off on one purchase made from IHCL’s Hospitality @ Home offering at participating Taj hotels in India up to a maximum discount of INR 10,000 and is valid for use within one year of purchase.

2. This is a single use voucher and it cannot be encashed or replaced if misplaced.

3. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

4. Any dispute with regard to the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

CLASSIC

Voucher 1: Complimentary 2 nights stay in a standard room

1. This voucher entitles you to a complimentary stay in a standard room (or equivalent, as defined by the hotel) for up to two people in any participating hotels* at Taj, SeleQtions, Vivanta hotels and includes breakfast for up to two people. This voucher can also be used at participating amã Stays & Trails properties. This voucher cannot be used for stays at Taj palaces.

2. Redemption of this voucher will not be permissible on black out dates as defined by individual hotels.

3. This voucher is valid for one year from the date of purchase.

4. This Voucher can only be availed on bookings made a minimum of 72 hours prior to the arrival date, via website, Hotel Reservations Office or Taj Reservations Worldwide

5. Voucher details must be shared at the time of booking your complimentary stay.

6. Booking is confirmed only upon validation of Voucher Details entered at the time of booking

7. Voucher to be consumed at booking date and redeemed within 48hrs from time booking processed.

8. Voucher (hard/soft copy) to be presented at check-In and original voucher will e retained by hotels on arrival

9. Cancellation is allowed up to 72 hours prior to Check In date. The voucher will be deemed utilized if cancelled within the cancellation period

10. This is a single use voucher and cannot be encashed or replaced if misplaced.

11. GST charges are to be paid by the guest at the time of stay, calculated against an attributed total value of INR 4,900

12. Any extras and incidentals to be settled at the time of check out and cannot be billed to company

13. This voucher cannot be clubbed with other such vouchers to create a group booking. A group booking is defined as per hotel policy and any misuse of such vouchers can be refused at the individual hotel’s discretion

14. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

15. Any dispute with regard to the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

*Does not include Palaces.

Voucher 2: Complimentary Salon Service

1. This voucher entitles you to a complimentary service at participating salons* in Taj, SeleQtions, Vivanta hotels, on presentation of the same within a year of purchase

2. This voucher can be availed against a select list of services listed below:

a. Haircut

b. Hair wash/Blow dry

c. Regular Shave

d. Waxing (full hand and full legs)

e. Hair Deep Conditioning

3. This is a single use voucher and cannot be encashed or replaced if misplaced.

4. GST charges are to be paid by guest at the time of availing the service, calculated against an attributed total value of INR 1,000

5. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

6. Any dispute regarding the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 3: Complimentary Spa Experience

1. This voucher entitles you to a complimentary spa experience for up to 60 minutes at participating spas* in Taj, SeleQtions, Vivanta hotels, on presentation of the same within a year of purchase

2. This is a single use voucher and cannot be encashed or replaced if misplaced

3. GST charges are to be paid by guest at the time of availing the service, calculated against an attributed total value of INR 1,500

4. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

5. Any dispute regarding the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 4: Complimentary Sunday Brunch for Two

1. This voucher entitles you to a complimentary Sunday brunch for up to 2 people at participating All Day Dining restaurants* in Taj, SeleQtions, Vivanta hotels upon presentation of the same within one year of purchase.

2. The Sunday Brunch is curated by individual participating restaurants and does not include alcoholic beverages.

3. This is a single use voucher and cannot be encashed or replaced if misplaced.

4. GST charges are to be paid by guest at the time of availing this experience, calculated against an attributed total value of INR 2,500

5. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

6. Any dispute regarding the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

Voucher 5: 1 Room Upgrade on paid stays

1. This voucher entitles you to an upgrade on your paid stay to the next room category (up to a standard suite) for a 3 nights maximum length of stay at participating Taj, SeleQtions and Vivanta hotels and is valid for use within a year of purchase

2. This upgrade is subject to availability at the time of check-in and voucher details are required to be shared for the same

3. This voucher is a single use voucher and cannot be encashed or replaced.

4. The vouchers are offered at the sole discretion of IHCL and the terms and conditions can be altered at the sole discretion of IHCL.

5. Any dispute with regard to the vouchers shall be governed and interpreted in accordance with the laws of India and the Courts at Mumbai shall have exclusive jurisdiction.

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