Taj InnerCircle - Neupass:

A Beginner’s Guide to

Earning and Redeeming Points

Whether you are planning a weekend retreat, a grand celebratory feast or a quiet afternoon at the spa, luxury is often about the finer details. But luxury travel is even better when your experiences pay you back. Taj InnerCircle - NeuPass brings added value to stays, dining and other spends across participating hotels.

If you are new to the Taj InnerCircle membership program, there is plenty to discover. From understanding the membership benefits to learning how it works and how to use NeuCoins, here is a simple guide to getting started.

Taj InnerCircle - NeuPass loyalty program rewards guests for eligible spends, allowing them to enjoy tailored privileges during their experiences at Taj Hotels and other partnering hotel brands.

Members can enjoy benefits such as exclusive room rates, complimentary room upgrades, early check-in and late check-out and also earn NeuCoins on eligible spends.

For frequent guests, Taj InnerCircle membership program can make regular stays even more rewarding as membership tiers offer increasing benefits.

NeuCoins are reward points that members can earn through transactions across Tata Neu and participating hotel brands and later use towards eligible purchases.

1 NeuCoin = ₹1

Membership benefits vary by tier, with five membership tiers. Each tier unlocks higher earning rates and richer perks, giving regular guests more value as they progress.

Note: Benefits are subject to program terms and participating properties. For more details, click here

Start earning NeuCoins with eligible spending at participating hotels and services, and present your valid membership number/registered mobile number during transactions.

Understanding how to get NeuCoins is simple once you know which transactions qualify for rewards. These include -

• Direct Hotel Bookings - Book hotel stays directly through official channels, such as Taj Hotels website, the Tata Neu App, or IHCL reservation offices. Third-party travel portals do not qualify for point earnings.


• Dining - Earn NeuCoins on food and beverage spends, including restaurant meals, bars, room service and mini-bars, whether you are a resident guest or visiting for the day.


• Spa, Salon and Other Services - Accumulate rewards on spa treatments, salon appointments, laundry and business centre charges paid directly to the hotel.


• Taj Khazana Purchases - Earn points when buying luxury handicrafts, curated lifestyle items or souvenirs at Taj Khazana boutique stores located within the properties.

You can redeem NeuCoins across a range of eligible Taj experiences, from hotel stays and dining to shopping and travel. Here are the main ways to use them -

• At Taj Hotels and Participating Properties - Use NeuCoins when reserving room stays online or towards stays, dining, bar bills, and spa therapies across Taj Hotels and participating hotel brands.


• For Flights and Online Orders - Redeem NeuCoins on Air India flight bookings and BigBasket orders.


• For Croma and Tata CLiQ Purchases - Use NeuCoins for eligible purchases at Croma stores and while shopping on Tata CLiQ, subject to each brand's applicable redemption terms.

1. Book Directly - Use official booking channels to ensure qualifying spends earn NeuCoins.


2. Check Your Balance - Track available points and their validity. Copper and Silver tier NeuCoins expire one year from issuance, while Gold and Platinum tier NeuCoins expire three years from the date they are credited. The system automatically uses coins closest to their expiry date first when you redeem them.


3. Watch the Terms - Offers, participating properties, and benefits can vary, so check the program terms and conditions before booking.

Taj InnerCircle - NeuPass makes loyalty feel like a natural extension of the Taj experience.

From exclusive, luxury accommodation and signature perks to earning and redeeming NeuCoins, every stay at Taj Hotels and other IHCL’s world-class properties brings something extra.

Whether you are a regular traveller or planning your next special vacation, joining Taj InnerCircle loyalty program gives you another reason to make your moments count.