Timings
Monday - Friday: 8:00 a.m. to 9:00 p.m.
Saturday - Sunday: 9:00 a.m. to 9:00 p.m.
Parking
Valet parking available for members, in-house guests and spa visitors.
Reservations and Treatments
Advanced bookings for spa treatments are highly recommended to avoid disappointment. We encourage you to arrive 30 minutes prior to the scheduled appointment to benefit from the wet and heat areas. We strongly recommend a relaxing session in the wet areas before your treatment. This enhances the effect of your treatment by warming muscles, opening pores, encouraging detoxification and allowing you deeper rest during your treatment. You are requested to wear swimwear in the wet areas. Should you arrive late for your scheduled appointment, we will try to accommodate you to the best of our abilities. Your treatment time may be shortened or rescheduled to avoid any inconvenience to the next guest appointment. Most Jiva Spa treatments include a five-minute pre-therapy and post -therapy ritual.
Valuables
While we endeavour to look after your belongings, the spa will not be liable for loss of your valuables. We urge you to leave your valuables in the spa locker.
Cancellation
A 24-hour cancellation notice is required to help us reschedule your appointment, subject to availability at the spa. Any cancellation with less than 3 hours notice will incur a 50% cancellation fee. The entire charge of the treatment booked will be levied in case of a “No Show” without any prior cancellation as specified above.
Monday - Friday: 8:00 a.m. to 9:00 p.m.
Saturday - Sunday: 9:00 a.m. to 9:00 p.m.
Parking
Valet parking available for members, in-house guests and spa visitors.
Reservations and Treatments
Advanced bookings for spa treatments are highly recommended to avoid disappointment. We encourage you to arrive 30 minutes prior to the scheduled appointment to benefit from the wet and heat areas. We strongly recommend a relaxing session in the wet areas before your treatment. This enhances the effect of your treatment by warming muscles, opening pores, encouraging detoxification and allowing you deeper rest during your treatment. You are requested to wear swimwear in the wet areas. Should you arrive late for your scheduled appointment, we will try to accommodate you to the best of our abilities. Your treatment time may be shortened or rescheduled to avoid any inconvenience to the next guest appointment. Most Jiva Spa treatments include a five-minute pre-therapy and post -therapy ritual.
Valuables
While we endeavour to look after your belongings, the spa will not be liable for loss of your valuables. We urge you to leave your valuables in the spa locker.
Cancellation
A 24-hour cancellation notice is required to help us reschedule your appointment, subject to availability at the spa. Any cancellation with less than 3 hours notice will incur a 50% cancellation fee. The entire charge of the treatment booked will be levied in case of a “No Show” without any prior cancellation as specified above.