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» Company Introduction
» History of the
Taj
» Our Hotels
» Management
» EARTH
» Taj
Luxury Residences
» TajAir
– Private Luxury Jets
» TajSATS
– Air Catering
»
Inditravel – Travel Services
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The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known
as Taj Hotels Resorts and Palaces and is recognised as one of Asia's largest and
finest hotel company. Incorporated by the founder of the Tata Group, Mr. Jamsetji
N. Tata, the company opened its first property, The Taj Mahal Palace Hotel, Bombay
in 1903. The Taj, a symbol of Indian hospitality, completed its centenary year in
2003.
Taj Hotels Resort and Palaces comprises more than 60 hotels in 45 locations across
India with an additional 15 international hotels in the Malaysia, United Kingdom,
United States of America, Bhutan, Sri Lanka, Africa, the Middle East and Australia.
Spanning the length and breadth of the country, gracing important industrial towns
and cities, beaches, hill stations, historical and pilgrim centres and wildlife
destinations, each Taj hotel offers the luxury of service, the apogee of Indian
hospitality, vantage locations, modern amenities and business facilities.
IHCL operate in the luxury, premium, mid-market and value segments of the market
through the following:
Taj (luxury full-service hotels, resorts and palaces) is our flagship
brand for the world’s most discerning travelers seeking authentic experiences given
that luxury is a way of life to which they are accustomed. Spanning world-renowned
landmarks, modern business hotels, idyllic beach resorts, authentic Rajput palaces
and rustic safari lodges, each Taj hotel reinterprets the tradition of hospitality
in a refreshingly modern way to create unique experiences and lifelong memories.
Taj also encompasses a unique set of iconic properties rooted in history and tradition
that deliver truly unforgettable experiences. A collection of outstanding properties
with strong heritage as hotels or palaces which offer something more than great
physical product and exceptional service. This group is defined by the emotional
and unique equity of its iconic properties that are authentic, non- replicable with
great potential to create memories and stories.
Taj Exotica is our resort and spa brand found in the most exotic and relaxing
locales of the world. The properties are defined by the privacy and intimacy they
provide. The hotels are clearly differentiated by their product philosophy and service
design. They are centered around high end accommodation, intimacy and an environment
that allows its guest unrivalled comfort and privacy. They are defined by a sensibility
of intimate design and by their varied and eclectic culinary experiences, impeccable
service and authentic Indian Spa sanctuaries.
Taj Safaris are wildlife lodges that allow travelers to experience the unparalleled
beauty of the Indian jungle amidst luxurious surroundings. They offer India’s first
and only wildlife luxury lodge circuit. Taj Safaris provide guests with the ultimate,
interpretive, wild life experience based on a proven sustainable ecotourism model.
Premium Hotels (premium full-service hotels and resorts) provide a
new generation of travelers a contemporary and creative hospitality experience that
matches their work-hard play-hard lifestyles. Stylish interiors, innovative cuisine,
hip bars, and a focus on technology set these properties apart.
The Gateway Hotel (upscale/mid-market full service hotels and resorts)
is a pan-India network of hotels and resorts that offers business and leisure travelers
a hotel designed, keeping the modern nomad in mind. At the Gateway Hotel, we believe
in keeping things simple. This is why, our hotels are divided into 7 simple zones-
Stay, Hangout, Meet, Work, Workout, Unwind and Explore.
As travel often means more hassle than harmony, more stress than satisfaction, modern
travelers are looking for smarter choices. Driven by our passion for perfection,
we welcome our customers to a refreshingly enjoyable and hassle-free experience,
anytime, everywhere. Offering the highest consistency in quality, service and style
we set new standards and take the unwanted surprises out of traveling. Our warm
welcomes make our guests feel at home, away from home and our crisp and courteous
service empowers them to get more done with greater effectiveness and control. And
through our unrivalled network we provide service that is effortless, simple, never
overwhelming, always warm.
Ginger (economy hotels) is IHCL’s revolutionary concept in hospitality
for the value segment. Intelligently designed facilities, consistency and affordability
are hallmarks of this brand targeted at travelers who value simplicity and self-service.
Taj Hotels Resorts and Palaces is committed to replicate its domestic success onto
international shores with plans to build an international network of luxury hotels,
which will provide an exemplary product-service combination and in the process create
a global brand. The current international portfolio includes luxury resorts in the
Indian Ocean, business and resort destinations in the Middle East and Africa, serviced
apartments in the UK, the first hotel in Australia and three a top-end luxury hotels
in the US.
Throughout the Company’s expansion, its mandate has been twofold: to infuse a sense
of Indian heritage and culture within each diverse property, while also anticipating
the needs and desires of the sophisticated traveller. Over the years, the Taj has
won international acclaim for its quality hotels and its excellence in business
facilities, services, cuisine and interiors.
The Taj strengthened its presence in the Indian Ocean rim with the Exotica Brand.
The Taj Exotica was evolved as part of Taj Hotels Resorts and Palaces intent to
position it as a brand that is clearly differentiated by its product philosophy
and service design. The Taj Exotica Resort and Spa, in Maldives is centered on high-end
accommodation, intimacy and an environment that allows its guest’s unrivalled comfort
and privacy.
Taj Hotels further expanded its global footprint by securing management contracts
at Palm Island, Jumeirah in Dubai, Saraya Islands in Ras Al Khaimah, Aldar Group
in Abu Dhabi, UAE Langkawi in Malaysia and Thimpu in Bhutan. The most significant
additions to the portfolio have been The Pierre, the iconic landmark hotel on New
York's Fifth Avenue, Taj Boston and Blue, Sydney.
The presence of Taj Hotels Resorts and Palaces internationally has been developed
through a network of Taj regional sales and PR offices in the United Kingdom, France,
Germany, Italy, Dubai, Singapore, Australia, Japan, Russia and the United States
of America.
At the Taj Hotels Resorts and Palaces luxurious living and fine dining find common
ground. Whether it is introducing exotic world cuisines to India or taking authentic
Indian fare to the world, the Taj Hotels Resorts and Palaces is renowned for the
eclectic culinary experiences it brings to its guests. Through a vast repertoire
of award-winning restaurants, legendary recipes from royal kitchens and celebrated
food festivals, the Taj has pioneered innovation in fine dining across the world.
Taj Hotels also promise a whole new experience of tranquillity and total ‘wellness’,
through Jiva Spas a unique concept, which brings together the wisdom and
heritage of the Asian and Indian Philosophy of Wellness and Well-being. Rooted in
ancient Indian healing knowledge, Jiva Spas derive inspiration and spirit from the
holistic concept of living. There is a rich basket of fresh and unique experiences
under the Jiva Spa umbrella of offering, Yoga and Meditation, mastered and disseminated
by accomplished practitioners, authentic Ayurveda, and unique Taj signature treatments.
Royal traditions of wellness in service experiences, holistic treatments involving
body therapies, enlivening and meaningful rituals and ceremonies and unique natural
products blended by hand, come together to offer a truly calming experience.
IHCL operates Taj Air, a luxury private jet operation with state-of-the-art
Falcon 2000 aircrafts designed by Dassault Aviation, France; and Taj Yachts, two
3-bedroom luxury yachts which can be used by guests in Mumbai and Kochi, in Kerala.
IHCL also operates Taj Sats Air Catering Ltd., the largest airline catering
service in South Asia, as a joint venture with Singapore Airport Terminal Services,
a subsidiary of Singapore Airlines.
Additionally, it operates the Indian Institute of Hotel Management, Aurangabad
since 1993. The institute offers a three-year diploma, designed with the help of
international faculty and has affiliations with several American and European programmes.
Corporate Social Responsibility
As part of India’s premier business house, the Tata Group, Taj Hotels and its holding
company, the Indian Hotel Company, are committed to serving its many local communities
by furthering education and skills training, particularly among rural populations;
preserving Indian art, culture and wildlife, and promoting sustainable, environmentally
sound operations.
Taj Hotels Resorts and Palaces is a name which is inextricably linked to preserving
India’s heritage as well as consistently championing the cause of promoting rural
arts and artisans across India in order to create a platform for sustainable living.
Benares Weavers
Taj is proud to continue supporting traditional arts and crafts with a new project
aimed at endorsing the master hand weavers of Varanasi (formally Benares). The future
of this intricate and ancient art is in jeopardy and Taj has elected to support
the master weavers by adopting handloom woven saris as staff uniforms across 10
luxury properties. In addition, Varanasi silks are now sold in the Khazana boutiques
located in a number of Taj properties.
Jodhpur RIFF
Taj Hotels, Resorts & Palaces is the main sponsor for the annual Jodhpur RIFF music
festival, as part of its campaign to protect and promote India’s national heritage.
Taking place in October each year, the festival promotes rural art and artisans,
with 150 acts playing in the most beautiful of settings.
EARTH
In an endeavour to reinstate its vision and efforts to boost sustainable tourism,
Taj Hotels Resorts and Palaces presented EARTH (Environment Awareness & Renewal
at Taj Hotels) this year. Implementing schemes such as the Gangroti Glacier Clean-Up
Expedition, as well as designated Earth rooms, which minimise environmental impact,
Taj is one of Asia’s largest group of hotels to commit to energy conservation and
environmental management. EARTH has received certification from Green Globe, the
only worldwide environmental certification program for travel and tourism.
The Taj began a century ago with a single landmark – The Taj Mahal Palace Hotel,
Mumbai. Today, the various Taj hotels, in all their variety and historical richness,
are recognised internationally as the symbols of true Indian hospitality. The Company’s
history is integral to India’s emergence into the global business and leisure travel
community; and looking to the future, Taj Hotels Resorts and Palaces is well positioned
to meet the increase in travel activity with the rapid expansion of the Indian economy.
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